User support

User support is provided via the Gqrx Google Group. You are welcome to ask any questions, post comments and experiences related to gqrx here.

If you have a problem with a specific device, please check the list of known issues on the Supported hardware page first.

Bugs and feature requests are tracked on Github, however, you are welcome to use the Google groups for this purpose as well. Please understand that Github issues are used for tracking issues in gqrx and not as a tech support forum. Use the Google group or other user forums for that.

Before posting, please browse the existing topics and do a search on the list and/or on the web. If you still need help please remember to provide the background info with as many details as possible:

  • Your operating system
  • How did you install gqrx, gnuradio  and other related packages, and which versions?
  • What device(s) are you using (USRP, RTLSDR, Funcube Dongle, …)?
  • What is the exact error you get / problem you are having? Is it a known issue?
  • What have you already done trying to resolve the error?
  • Anything else that might be unusual about your setup, e.g. virtual machine.

If you get no answer it could be because your question has already been answered, you didn’t provide sufficient amount of details, your question is too generic or people are just too busy with their lives.

Please understand that neither my personal email nor my Twitter account is intended for tech support and I will ignore all such requests sent to these accounts.